1. How do I order?

Please contact us for pricing and stock availability.

​

2. What is the minimum order quantity?

The minimum order is 1 hide, approximately 50sqft.

​

3. What amount of overage should be expected?

Vanville attempts to keep overage to under 10%. However, as we do not cut hides, overage will sometimes exceed 10%, particularly for small order quantities.

​

4. How do I convert yards to square feet?

By industry standards, one running yard of fabric is equal to 18 square feet (sqft) of leather. While there is actually 13.5 sqft of leather in a 54” wide running yard, the additional 4.5 sqft accounts for the waste factor with leather due to the irregular shape of leather hides.

​

5. Does leather come in rolls?

No. Leather comes in varying sizes and shapes, much of which depends on the origin of the raw material.

Please contact us for additional information.

​

6. What is the typical yield? How much waste should be expected?

Yield and waste will vary upon the application of leather and its origin.

Leather typically has a slightly higher waste than fabric, but there are

multiple factors involved including the type of leather and size of parts

to be cut. It is often best to consult your furniture manufacturer for

specific questions. Help calculate how much is needed here

​

7. Why doesn’t my sample look like the one on your website?

Colour differences are often due to the calibration of your computer

screen for displaying colour, though it may also be a result of dye lot

variation for some leathers. Texture variation in some leathers is typically

the result of where the sample was cut from within the hide. In this case, large

grain will appear near the edge of the hide, whereas small grain will appear towards

the centre of the hide.

​

8. How long will it take to receive my order?

If the leather is in stock, it takes approximately 10 to 14 days to be delivered. Rush shipping is available at

an additional cost.

​

9. How does Vanville pack and ship its leathers?

Vanville packs and ships its leathers in a variety of ways based on the type of leather and requirement by

customer. Please contact us for more specific information.

​

10. What is Vanville Leather's invoicing policy?

Full payment is due prior to shipping. Once the exact square footage is pulled, Vanville Leather electronically sends invoices via e-mail with a credit card payment option (Visa, Mastercard). Vanville also accepts cheques, wire transfers and interac e-transfers.

Any open invoices past 14 days are subject to a 10% late fee.

​

11. Order Cancellations

If the cancellation is received within 24 hours of ordering, there is no charge; if received after the 24 hour period, the

customer is subject to a 35% restocking fee.